Data protection declaration

according to EU-GDPR, DSG2018 [Data Protection Act], TKG [Telecommunications Act]

Data processor and if necessary order processor

Casino Equipment Vermietungs GmbH FN 301363g, Etc-gaming GmbH FN 360527m, Montesino Entertainment Group GmbH FN 310724y, CCC Eventmanagement GmbH  FN 256902y, CPH Gastronomie und Betriebs GmbH FN 374001b

Use of our websites and apps

The use of our websites (,,,, as well as the use of our apps is generally possible without providing personal data. For the use of individual services, however, deviating regulations may result, to which we refer separately.

When visiting our websites, information is transmitted to us. This information provides for example details about the end device used, the browser used, the time of access to the websites and the amount of data transmitted. These data are not used for user identification.

When downloading apps, you have to authenticate yourself in the App Store with the necessary information. We have no influence and are not responsible for the data collected in the course of the download, in particular the email address and customer number of your store account or the device code of your end device. 


Our website uses so-called cookies. These are small text data, which are filed on your end device with the help of the browser. They do not cause any harm.

We use cookies to make our offer user-friendly. Some cookies will be stored on your end device until you delete them. They allow us to recognise your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

When deactivating cookies, the functionality of our website may be limited. 

Web analysis

The data processing takes place on the basis of the legal regulations of § 96 para. 3 TKG [Telecommunications Act] as well as Art 6 para. 1 a (consent) and/or f (legitimate interest) of the GDPR.

Our concern in the sense of the GDPR (legitimate interest) is the improvement of our offer and our web appearance. As the privacy of our users is important to us, the user data are made anonymous.

Links to other websites

Our websites contain links to other websites. The compliance with the relevant data protection regulations for these websites is the responsibility of the operators of the respective websites and is therefore outside our sphere of influence. We are therefore not responsible for the privacy policies nor the contents of these other websites. 

Web analysis tool Google Analytics

Google Analytics is used on the websites of our group of companies. This is a web analysis service of Google Inc. („Google“). Google Analytics uses cookies, text files that are stored on your computer and that allow an analysis of the use of the websites by you. The information generated by cookies about your use of our websites is usually transmitted to a Google server in the USA and is stored there. However, in the case that IP anonymisation is activated on our websites, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. The full IP address will be sent to a Google server in the USA and shortened there only in exceptional cases. Google will use this information on our behalf to evaluate your use of the websites, to compile reports on website activity, and to provide us with other services related to website activity and internet usage. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data.

Digital services (Facebook, Conversational Interfaces, etc.)

For using some of the offers and services of the group, you must have an account on the Facebook social network, 1601 South California Avenue, Palo Alto, CA 94304, USA or on Amazon Media EU S.à r.l. (Société à responsabilité limitée), 5 Rue Plaetis, L-2338 Luxembourg. When you visit Facebook pages or use a language assistant device, a direct connection is established between your end device and the Facebook server or the provider of the language assistant device. Facebook or Amazon thereby receive the information that you have called up our Facebook page with your IP address or with the language assistant device of any companies of the Concord Card Casino group. We point out that we are not aware of the content of the transmitted data and their use by Facebook or companies with language assistance devices.

You can find further information regarding this under the data protection declaration of Facebook and / or under

Collection and use of personal data

You have the opportunity to subscribe to our newsletter via our website. For this we need your email address and your declaration that you agree to the subscription to the newsletter. We use the personal data provided by you only as far as your data are necessary for the fulfilment of the respective purpose (e.g. to send newsletters, when processing an order in the online shop, to send out information material and advertising, to complete a competition, to answer a question you have or to allow access to certain other information). For sending out newsletters, we us the platform as order processor. 

Your rights

In principle, you have rights to information, correction, deletion, restriction, data transferability, revocation and opposition. If you believe that the processing of your data violates the data protection law or if your data protection claims have been violated otherwise in any manner, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us under the following contact data

Phone: +43 1 890645017
Mail: datenschutz(at)

Status: May 2018